An important part of data-driven sales management is having information come to you, meeting you where you are. One of the big reasons our customers buy Atrium is because we will proactively point out anomalies - you don't have to go looking for them.
This is why Atrium has a number of notification types that bring Atrium insights into your inbox or chat software. Currently you cannot configure the email delivery settings of these default notifications.
These are the various ways that Atrium notifies you regarding insights.
Goal & Insights Notifications
Atrium's Goal Tracking functionality allows you to set goals for your team on a weekly, monthly, and quarterly basis. Atrium will then track progress to and completion (or not!) of these goals.
Atrium will notify you, via Email and Slack (if you have it set up), of your team's progress towards goals. The cadence of these notifications is determined by the time interval of the goals you've set up:
Weekly Goals
Weekly Goal Results: This notification will be delivered weekly on Monday morning, reporting on the completion status of the prior week's goals.
Weekly Goal Progress: This notification will be delivered weekly on Thursday morning, reporting on the in progress status of weekly goals for the current week.
Weekly Insights Report: This notification will be delivered weekly on Wednesday morning, reporting on the highest priority insights in your Atrium account.
Monthly Goals
Monthly Goal Progress: This notification will be delivered weekly on Monday afternoon, reporting on the in progress status of monthly goals for the current month.
Monthly Goal Results: This notification will be delivered on the first day of the month, reporting on the completion status of the prior month's goals.
Quarterly Goals
Quarterly Goal Progress: This notification will be delivered weekly on Monday afternoon, reporting on the in progress status of quarterly goals for the current quarter.
Quarterly Goal Results: This notification will be delivered on the first day of the quarter, reporting on the completion status of the prior quarter's goals.
Weekly Notification Calendar Visualization
Monday | Wednesday | Thursday | |
AM | Weekly Goal Results | Insights Report | Weekly Goal Progress |
PM |
Monthly Goal Progress Quarterly Goal Progress |
*Note: You will get one email/Slack message for each of these notifications, regardless of how many reps report to you, or how many teams roll up to you.
Individual Contributors in Atrium
If your individual contributor reps (AEs, SDRs, AM / CSM) have Atrium seats, you can choose to disable or enable these goal notification communications. They are enabled by default if those reps have Atrium seats and have logged into the platform before.
Strategy Insight Notifications
Atrium will also send one-off email alerts to managers when one of their reports has a new strategy insight. These do not send via Slack yet.
Slack Notifications
You can edit the Slack delivery of your Goal Notifications here.